Returns & Exchanges
At Access Denied, we want you to be completely satisfied with your home decor and furniture; if an item doesn't fit your space, we offer a 30-day return window for most products. Please ensure items are in their original packaging and unassembled to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Carefully repackage your items in their original boxes with all protective padding to prevent damage during transit.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing